At Highpoint, our aim is to ensure you have a comfortable and convenient shopping experience. Our friendly customer service representatives are on hand seven days a week to offer our customers with a range of services including:

• Find the store you're looking for
• Purchase Highpoint Gift Cards
• Community information and services
• Free wheelchair, motorised scooter and stroller hire
• Lost and found property
• Public transport information

For more information regarding our range of customer services, please visit our Customer Service Centre, conveniently located on Level 3 near Gloria Jeans or please contact us.

Parents Rooms

Highpoint’s Parents Rooms are conveniently located in the following locations:

• Level 1 – Between Hoyts and Playtime
• Level 2 – Atrium Food Court toilets
• Level 2 – Toilets between Cocolatte and Vodaphone
• Level 2 – Toilets opposite Homelane entrance
• Level 3 – Toilets between Oroton and Mirage
• Level 3 – Toilets opposite Big W
• Level 3 – Riverbank Food Court toilets

Catering for guardians and carers, these Parents Rooms are equipped with microwave ovens, play areas, nappy dispensers and private feeding spaces.